Privacy Policy

Effective Date:

MLO Training Buddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register for a course, or use our services.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Mailing address (if applicable)
NMLS Unique Identifier (when required)
Payment information (processed securely through third-party payment providers)
Course registration information
Website usage information through cookies and analytics

2. How We Use Your Information

Your information may be used to:

Register you for courses
Verify your identity when required
Deliver course materials and webinar access
Report course completion to the Nationwide Multistate Licensing System (NMLS), when applicable
Send course confirmations, reminders, updates, and completion notifications
Respond to customer service inquiries
Improve our website and educational services
Comply with applicable laws and regulatory requirements

3. Payment Information

Payments are processed by secure third-party payment processors. MLO Training Buddy does not store your complete credit card information on its servers.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with:

NMLS, when required for course reporting
Payment processors
Webinar and technology service providers
Government or regulatory authorities when required by law

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your contact information
Request deletion of personal information when permitted by applicable law

Certain records may be retained as required by law or NMLS recordkeeping requirements.

8. Third-Party Links

Our website may contain links to third-party websites. MLO Training Buddy is not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our services are intended for adults and are not directed toward individuals under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

MLO Training Buddy

Email: MLOTrainingBuddy@gmail.com